HP Data Recovery

HP Data Recovery | HP Server, NAS and SAN Storage Devices


Realtime Support Data Recovery provides round-the-clock HP data recovery services. With extensive engineering expertise in HP Servers, Network Attached Storage (NAS), and Storage Area Network (SAN) devices, we are proud to lead in secure and dependable data recovery across various server platforms. Our skilled engineers excel in recovering data from any server manufacturer or setup, giving you confidence in our proven success with the necessary tools at our disposal.

Recognizing the critical nature of retrieving data from a malfunctioning server, network attached storage, or storage area network device, we acknowledge the pressing need to minimize downtime caused by server crashes or data loss. Our team is dedicated to assisting you during these crucial moments when server data recovery is vital for maintaining seamless business operations. Through our expertise, we have effectively salvaged numerous businesses and individuals from challenging server recovery scenarios.


NAS Server Pros and Cons

Pros: NAS systems provide a comprehensive and standardized platform for administrators to store files and documents. They simplify the process of consolidating multiple servers onto a single machine with a faster array of drives than any standalone server on the market. This enables seamless and rapid communication between various electronic devices, such as computers, printers, and scanners, reducing both time and individual workload. By holding a large capacity of files, network attached storage servers help prevent errors like missing files or file corruption, leading to more efficient work outcomes within an organization. Additionally, NAS alleviates administrative headaches by managing failures and typical issues that can affect individual machines. Essentially, NAS streamlines server management into one easy-to-manage machine that can quickly restore lost data across a network. This provides a much simpler way to manage large corporate data spanning multiple offices and mobile locations.

Cons: One significant limitation of utilizing the NAS device is its reliance on the Linux file system. In the event of a power outage or hardware failure, professional data recovery services are necessary to retrieve or recover any documents or files from the system. Additionally, end users seeking to back up their data cannot do so directly and must instead go through the installed operating system.

SAN Server Pros and Cons

Pros: The primary advantage of implementing a SAN is improved utilization of disk space. By consolidating all storage within a centralized network, it becomes possible to manage it as a unified entity. This allows for the partitioning of the central pool of storage resources at the network level, enabling more intelligent allocation of storage to servers as needed. In contrast, without a SAN, the typical approach to disk management involves purchasing numerous disks and placing them in costly large servers in anticipation of future growth. As a result, any unused disk space remains wasted until required.
In the event of a disaster, it is essential to have a data continuity solution in place for critical servers running multiple applications in your data center. This solution should act as a failover to ensure minimal downtime. In such cases, a SAN-based disaster recovery (DR) solution is the most suitable choice as it effectively reduces downtime to a negligible level, which is crucial for most organizations during a disaster.

Cons: Creating a Storage Area Network (SAN) with high complexity is a significant challenge. The network consists of numerous intricate and interconnected devices, and its implementation requires substantial device and architectural modifications, which may outweigh the benefits for some. Put simply, the initial cost of a SAN is expensive. While the return on investment (ROI) can be achieved in as little as 12 months, the upfront expenses for hardware and network implementation can be a major obstacle.

Establishing a storage area network requires a significant investment, but it offers long-term cost savings. The implementation of a SAN can enhance the overall system performance, provide disaster recovery capabilities, and extend the lifespan of your hardware, while also fulfilling your storage requirements. Assessing whether the potential benefits justify the initial investment is crucial.

Our team of engineers are all experts certified by HP in data recovery, and they have extensive experience in recovering data from servers, network attached storage, and storage area network devices.

  • Certified Engineers
  • Trusted & Secure: HIPPA & PCI compliant
  • Lowest Price Guaranteed
  • ISO 5 Class 100 clean room
  • Propriety Tools & Techniques
  • Highest Recovery Percentages in the industry
  • No Data, No Charge: If for any reason we are unable to recover your data, there’s no charge.

Common HP Server, NAS and SAN Device Failures

Physical HP Server, NAS and SAN RAID Device Failure

The physical breakdown of your HP Server, NAS, and SAN controllers, as well as RAID controllers, occurs just like any other electronic device. These breakdowns can occur unpredictably, leading to urgent data recovery efforts. When an HP Server, NAS, or SAN controller malfunctions, it can result in the loss of RAID configuration and false indications of drive failures. This encompasses potential failures in RAM, power supply, motherboard, or backplane. Due to the less common XFS file system used by nearly all HP Server, NAS, and SAN devices, data recovery becomes a highly specialized and intricate process. Despite the nature of the failure in your HP Server, NAS or SAN system our skilled engineers specializing in network attached storage can retrieve your data.

Logical Failure of HP Server, NAS and SAN Device System

When the operating system, such as Windows, Mac, Linux, Novell, Unix, or VMware, experiences logical failures, it becomes corrupted. This can occur due to a virus attack, improper shutdown caused by power surges or failures, an update that went wrong, or user error damaging the operating system to the extent that it fails to boot properly and may show blue screens or boot in a loop. In such cases, access to data is lost and consulting with one of our RAID engineers is necessary to decide on the next steps.

User Error

If your server, network attached storage, or storage area network device experiences accidental data deletion or HP Server, NAS, or SAN RAID configuration corruption or formatting, we have a high probability of recovering all your files. In the event of user error, it is crucial to cease usage and power off the system as further actions significantly diminish the likelihood of a complete recovery.

Physical Hard Drive Failure of the HP Server, NAS or SAN RAID Hard Drives

When the physical components of the hard drives in your HP server, network attached storage, or storage area network device stop working, it results in a physical hard drive failure. These mechanical failures often necessitate clean room procedures to retrieve your data successfully. If one of the hard drives in your HP Server, NAS, or SAN RAID experiences a mechanical breakdown, you’ll require expert data recovery services to retrieve your important files. Our engineers possess the expertise, tools, and facilities to fix your HP Server, NAS, or SAN RAID member hard drive and promptly restore your files in our state-of-the-art clean room environment.

What to do when your HP Server, NAS or SAN RAID fails.

  • Do not run any chkdsk options like FSCK, or CHKDSK. These utilities can corrupt or destroy your file system.
  • Do not try to rebuild the RAID array. Doing so can wipe out data needed to recover the data you are seeking.
  • Do not remove several failed drives at once hoping to reinitialize the array.
  • Do not lose the correct order of the drives in the array.
  • Do not try to repair any damaged drives yourself.

In certain cases, we may not require the complete HP server, network-attached storage, or storage area network device; rather, we may only need the hard drives. If we ask for you to send only the drives, please ensure that you label them in the correct order when removing them for shipment. This will help us save time when reconstructing the array virtually. Please provide details about the type of RAID array used, server specifications, filesystem, and operating system. If available, let us know which drives are faulty and which one failed most recently.

**Important** We need all original disks that were in the array the last time it was operating normally.

While most data recovery companies do not provide free diagnostics for HP servers, network attached storage, or storage area network RAID due to the extensive time required, we offer a flat-rate fee for data recovery on these devices. Our specialist will gather information from you over the phone to provide an estimate of what to expect. Although our flat-rate fee covers HP server, NAS, or SAN RAID recovery, the cost may vary depending on the specific circumstances. Our pricing structure is highly competitive and we advise against attempting to repair the device yourself, as this could result in further damage. Please contact us before taking any action that could potentially harm your HP server, NAS, or SAN RAID system.

What You Can Expect during your HP Server, NAS or SAN Data Recovery Process:

  • You will be assigned a personal service representative for your project who will guide you through the process.
  • The data recovery process can take 7 to 10 business days based on many factors, see below.
  • The assigned service representative will be in daily communication with the data recovery technician working on your case and keep you up-to-date with the recovery progress.

How Long Does HP Server, NAS or SAN Recovery Take?

Most customers inquire about the recovery duration as one of their initial questions. Unfortunately, there is no definitive answer to this query, as it varies depending on the specific case. While some HP server, network attach storage, or storage area network arrays can be reconstructed within a day or two, several factors can influence the overall time required for data recovery.

Hardware Condition – An operational drive allows for quicker data recovery compared to a severely damaged one requiring repairs. Situations involving accidental deletion, formatting, or viruses usually result in a swift turnaround time of 24 to 48 hours, although there may be exceptions. Hardware recovery for drives typically takes around 7 to 10 days, with the possibility of longer durations depending on various factors.

Drive / HP Server, NAS or SAN RAID Array Size – Despite a drive being in perfect working condition, conducting a single scan on a 4Tb drive may take up to 20 hours, and multiple scans are often necessary for a thorough recovery of all files. In our capacity as a professional data recovery lab, we consistently prioritize cloning the drive initially to mitigate any potential mishaps during the data retrieval process. It is advisable to anticipate an additional day for drives exceeding 500Gb in size, or several days for those surpassing 2Tb. Furthermore, significant time may be required for very large HP servers, network-attached storage systems, or storage area network arrays.

Number of Failed Drives – The performance of striped HP Server, NAS, or SAN RAID arrays can be impacted by the number of failed drives, which also affects the time it takes to recover. In cases of multiple failures, all drives need to be examined to identify which hard drive(s) went offline first in order to ensure that the accurate data is utilized during the rebuilding process.

Availability of Donor Parts – When dealing with drives that have hardware problems, it is often necessary to obtain parts in order to restore the drive to a semi-functional state where the data can be extracted successfully. While some hard drive sub-models have readily available parts from our vendors, others are more difficult to source. In some cases, we may spend weeks searching online and contacting other data recovery labs in order to find the specific drive or parts we require. Alternatively, we may need to purchase a donor drive from abroad and wait for it to be delivered. This search for parts is typically the most time-consuming aspect of the entire hardware level recovery process.

Functionality of Drive After Repair – Numerous hard drive brands do not respond well to the installation of replacement parts, leading to a significant decrease in their performance following internal repairs. Due to the microscopic nature of magnetic data writing, even minor variations in the manufacturing of components can result in the drive constantly needing to re-read data. Although uncommon, certain drives may require a month or longer to retrieve all data after undergoing such internal repairs.

Pricing for HP Server, NAS or SAN RAID Data Recovery?

The pricing for our data recovery services for HP server, network attached storage, or storage area network RAID arrays is determined by factors such as the number of drives, drive capacity, drive type, type of failure, and file/system type. While these recoveries fall under our ONE RATE fees, the cost may vary depending on specific circumstances. However, we ensure that our prices are competitive and offer a lowest price guarantee. If you find a lower price from another reputable data recovery company for HP server, network attached storage or storage area network RAID data recovery, we will match or beat it.

How Do I Get My Data Back After Recovery?

After the recovery process is finished, you have the option to provide your own storage device for the return of your data. In the case of HP servers, network-attached storage, or storage area network RAID arrays, a high-capacity external hard drive is typically recommended. Alternatively, you can choose to purchase a new external hard drive from us at a competitive price, and we will transfer the data onto it. For exceptionally large HP servers or storage arrays with substantial amounts of data, special arrangements may need to be made to transfer the data onto an appropriate HP server or network-attached storage device with RAID functionality. If you require recovery from such a large array, please reach out to us for further information.

To get started…

Call and speak with a Realtime Support Data Recovery RAID specialist regarding your RAID 0 Data Recovery options. The specialist will need to gather some information from you in order to provide you with a ONE RATE fee to start, and then answer any questions you may have. Call 24/7 Toll Free at: (877) 215-1719.

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