IBM Data Recovery

IBM Data Recovery | IBM Server, NAS and SAN Storage Devices


Realtime Support Data Recovery provides round-the-clock IBM data recovery services, drawing on extensive engineering expertise in IBM Servers, Network Attached Storage (NAS), and Storage Area Network (SAN) devices. Our reputation as the foremost experts in secure and dependable data recovery from diverse server platforms is well-earned. Our skilled engineers are adept at recovering data from any server manufacturer or setup, and our arsenal of proven tools ensures successful outcomes.

Recognizing the critical need to retrieve data from a malfunctioning server, network attached storage, or storage area network device, we are fully aware of the urgency and significance involved. Downtime resulting from a server crash or other data loss incidents can have severe repercussions for businesses. During these crucial moments, when server data recovery is imperative to maintain seamless business operations, our team stands ready to assist you. We take pride in our track record of successfully rescuing numerous businesses and individuals through the execution of intricate server recoveries.


NAS Server Pros and Cons

Pros: NAS systems provide a comprehensive and standardized platform for administrators to store files and documents. They enable the consolidation of multiple servers onto a single machine with faster drive arrays than standalone servers. This facilitates seamless communication between electronic devices, reducing individual workload and time. With its large file capacity, a network attached storage server helps prevent errors like missing or corrupted files, contributing to efficient organizational operations. Additionally, NAS alleviates administrative burdens by centralizing management and facilitating quick data restoration across networks. This simplifies the management of extensive corporate data spanning multiple offices and mobile locations.

Cons: One significant limitation of utilizing the NAS device is its reliance on the Linux file system. In the event of a power outage or hardware failure, professional data recovery services are necessary to retrieve or recover any documents or files from the system. Additionally, end users seeking to back up their data cannot do so directly; instead, they must go through the installed operating system.

SAN Server Pros and Cons

Pros: Installing a SAN offers the primary advantage of optimizing disk usage. By consolidating all storage into a centralized network, you can effectively manage it as a unified entity. This allows for the partitioning of the central storage pool at the network level, enabling more intelligent allocation of storage to the servers that require it. Without a SAN, the typical approach to disk management involves purchasing numerous disks and installing them in costly, large servers in anticipation of future expansion. Consequently, any unused disk space remains wasted until it is needed.
In the event of a disaster, it is essential to have a data continuity solution in place for critical servers running multiple applications in your data center IT environment. This solution should be able to act as a failover when needed. In such cases, opting for a SAN-based disaster recovery solution is the most suitable choice. As downtime is a crucial factor for most organizations during disasters, implementing a SAN solution can significantly minimize the downtime to almost zero.

Cons: Creating a SAN with high complexity is a significant challenge. The network consists of numerous interconnected devices, and implementing it requires substantial device and architectural modifications, which may outweigh the benefits for some. Simply put, setting up a SAN is costly. While the return on investment can be achieved in as little as 12 months, the initial expenses for hardware and network implementation can be a major deterrent.

Establishing a storage area network requires a significant financial commitment, but the long-term benefits make it a worthwhile investment. By implementing a SAN, you can enhance the speed of your overall infrastructure, secure a reliable disaster recovery system, and extend the lifespan of your hardware while fulfilling your storage requirements. It’s essential to carefully weigh the costs against the advantages to determine if the investment is justified.

Every one of our engineers holds IBM data recovery certification and possesses extensive experience in recovering servers, network attached storage, and storage area network devices.

  • Certified Engineers
  • Trusted & Secure: HIPPA & PCI compliant
  • Lowest Price Guaranteed
  • ISO 5 Class 100 clean room
  • Propriety Tools & Techniques
  • Highest Recovery Percentages in the industry
  • No Data, No Charge: If for any reason we are unable to recover your data, there’s no charge.

Common IBM Server, NAS and SAN Device Failures

Physical IBM Server, NAS and SAN RAID Device Failure

The physical malfunction of your IBM Server, NAS, and SAN controllers, as well as RAID controllers, occurs just like any other electronic device. These malfunctions can occur unexpectedly and may require urgent data recovery efforts. When an IBM Server, NAS, or SAN controller fails, it can lead to the loss of RAID configuration and false indications of drive failures. This encompasses potential failures in components such as RAM, power supply, motherboard, or backplane. Due to the less common XFS file system utilized by most IBM Server, NAS, and SAN devices, data recovery becomes a highly specialized and intricate process. Despite the nature of the failure in your IBM Server, NAS or SAN system, our skilled engineers specializing in network attached storage are capable of retrieving your data.

Logical Failure of IBM Server, NAS and SAN Device System

When the operating system such as Windows, Mac, Linux, Novell, Unix, or VMware becomes corrupted due to reasons like virus attacks, improper shutdowns caused by power surges or failures, updates gone wrong, or user errors, it results in logical failures. This can lead to the system failing to boot properly and displaying issues like continuous rebooting or blue screens. In such cases where data access is lost, it is essential to consult with one of our RAID engineers for guidance on the next steps.

User Error

If your server, network attached storage, or storage area network device experiences accidental data deletion or corruption/formatting of the IBM Server, NAS, or SAN RAID configuration, there is a high likelihood that we can successfully recover all your files. In the event of user error, it is crucial to immediately cease usage and power off the system. Any further actions taken after the initial issue significantly decrease the possibility of a complete recovery.

Physical Hard Drive Failure of the IBM Server, NAS or SAN RAID Hard Drives

When the physical components of a hard drive in your IBM server, network-attached storage, or storage area network device malfunction, it results in a physical hard drive failure. These mechanical failures typically necessitate clean room procedures to effectively retrieve your data. If any of the hard drives in your IBM Server, NAS, or SAN RAID encounter a mechanical breakdown, seeking professional data recovery services is essential for retrieving your vital files. Our engineers possess the expertise, tools, and facilities to rectify issues with your IBM Server, NAS, or SAN RAID member hard drive and promptly restore your files within our class 100 clean room environment.

What to do when your IBM Server, NAS or SAN RAID fails.

  • Do not run any chkdsk options like FSCK, or CHKDSK. These utilities can corrupt or destroy your file system.
  • Do not try to rebuild the RAID array. Doing so can wipe out data needed to recover the data you are seeking.
  • Do not remove several failed drives at once hoping to reinitialize the array.
  • Do not lose the correct order of the drives in the array.
  • Do not try to repair any damaged drives yourself.

Sometimes, we may not require the complete IBM server, network-attached storage, or storage area network device, and instead only need the hard drives. If we ask you to send just the drives, please ensure that you label them in the proper order when removing them for shipping. This will help us save time when reconstructing the array virtually. Please provide details about the type of RAID array used, server specifications, filesystem, and operating system. If available, let us know which drives are faulty and which one failed most recently.

**Important** We need all original disks that were in the array the last time it was operating normally.

While most data recovery companies do not provide a free diagnostic for IBM server, network attached storage, or storage area network RAID due to the extensive time required, we offer a flat-rate fee for data recovery on these devices. Our specialists will gather information from you over the phone to provide an estimate of what you can expect. Despite falling under our flat-rate fee structure, the cost for IBM server, NAS, or SAN RAID recovery may vary based on the specific circumstances. Our competitive flat-rate fees outperform any other pricing in the market. We advise against attempting to repair the IBM server, NAS, or SAN RAID yourself as this could lead to irreversible damage. Please contact us before taking any action that could potentially harm your device.

What You Can Expect during your IBM Server, NAS or SAN Data Recovery Process:

  • You will be assigned a personal service representative for your project who will guide you through the process.
  • The data recovery process can take 7 to 10 business days based on many factors, see below.
  • The assigned service representative will be in daily communication with the data recovery technician working on your case and keep you up-to-date with the recovery progress.

How Long Does IBM Server, NAS or SAN Recovery Take?

Most customers inquire about the recovery duration as one of their initial questions. However, providing a definitive answer is challenging due to the unique nature of each case. While IBM server, network attach storage, and storage area network arrays can often be reconstructed within a day or two, several factors can influence the overall data recovery timeline.

Hardware Condition – A fully operational drive allows for quicker data recovery compared to a severely damaged one in need of repair. Cases involving accidental deletion, formatting, or viruses typically have a fast turnaround, usually within 24 to 48 hours for most instances. However, there are occasions when the process may take longer. Drives requiring hardware recovery generally take about 7 to 10 days but may extend beyond that depending on other factors.

Drive / IBM Server, NAS or SAN RAID Array Size – Despite being fully operational, a 4Tb drive can take up to 20 hours to complete a single scan, and multiple scans may be necessary for a thorough recovery of all files. As part of our professional data recovery process, we always begin by cloning the drive to mitigate any potential data mishaps. Generally, drives exceeding 500Gb may require an additional day for recovery, while those larger than 2Tb may necessitate several days. Furthermore, substantial time should be anticipated for very large IBM servers, network-attached storage systems, or storage area network arrays.

Number of Failed Drives – The performance of striped IBM Server, NAS, or SAN RAID arrays can be impacted by the quantity of failed drives. In cases of multiple failures, a thorough analysis of all drives is necessary to identify which hard drive(s) went offline first, ensuring that the accurate data is utilized during the rebuilding process.

Availability of Donor Parts – When dealing with drives experiencing hardware problems, it is frequently necessary to obtain parts in order to restore the drive to a semi-functional state where the data can be extracted successfully. While certain sub-models of hard drives are widely available and their parts can be easily sourced from our vendors, others are not as readily accessible. In some cases, we may need to dedicate several weeks to scouring the internet and contacting other data recovery facilities in search of the specific drive or parts required. Alternatively, we may have to purchase a donor drive from abroad and await its delivery. This aspect of the process typically constitutes the lengthiest phase of hardware level recoveries.

Functionality of Drive After Repair – Numerous hard drive brands are not compatible with replacement parts and fail to operate at their maximum capacity following an internal repair. Due to the microscopic nature of magnetic data writing, even minor manufacturing variations in the parts can lead to constant data re-reading. Although uncommon, certain drives may require a month or longer to retrieve all the data post internal repairs.

Pricing for IBM Server, NAS or SAN RAID Data Recovery?

The pricing for recovering data from our Network Attached Storage RAID is determined by factors such as the number of drives in your IBM server, network attach storage or storage area network RAID array, drive capacity, type of drives, type of failure, file and system type. While our recovery services fall under a single rate fee structure, the cost may vary depending on specific circumstances. However, we assure you that our prices are highly competitive. We are committed to matching or even beating the prices offered by any reputable data recovery company for IBM server, network attach storage or storage area network RAID data recovery – that’s our guarantee of the lowest price.

How Do I Get My Data Back After Recovery?

After the recovery process is finished, you have the option to provide your own storage media for the recovered data. In the case of IBM server, network-attached storage, or storage area network RAID arrays, it is recommended to use a high-capacity external hard drive. Alternatively, you can opt to purchase a new external hard drive from us at a competitive price and we will transfer the data onto it. If dealing with very large IBM server, network-attached storage, or storage area network arrays with substantial amounts of data, special arrangements may be needed to copy the data onto an IBM server, network-attached storage, or storage area network device with RAID functionality. Please get in touch with us for further information if you need recovery from such an array.

To get started…

Call and speak with a Realtime Support Data Recovery RAID specialist regarding your RAID 0 Data Recovery options. The specialist will need to gather some information from you in order to provide you with a ONE RATE fee to start, and then answer any questions you may have. Call 24/7 Toll Free at: (877) 215-1719.

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