NAS Data Recovery

NAS Server Data Recovery | All NAS RAID Server Manufactures and Network Storage Devices including; Dell, Compaq, IBM, Lacie, HP, Iomega, G-RAID, Synology, Seagate, Buffalo, Western Digital, Maxtor, Apple XServe and More…

CERTIFIED AND SECURE NAS DATA RECOVERY SERVICES.

Realtime Support Data Recovery provides around-the-clock NAS data recovery services, drawing on extensive engineering expertise in NAS Network Storage devices from a range of reputable manufacturers such as Intel, Synology, Seagate, Western Digital, Maxtor, Buffalo and Apple XServe. NAS (Network Attached Storage) devices are independent external storage units linked to a network through either wired or wireless connections. The popularity of NAS systems has grown significantly over time due to their ease of integration into networks, with numerous affordable options available from various manufacturers. These systems offer universal access across different operating systems and typically employ their own customized version of the Linux operating system for data storage. Available in diverse brands and storage capacities, most NAS devices consist of 1 to 5 drive systems and are commonly configured as RAID 5, RAID 1, RAID 0, RAID 10 or RAID 6 setups.

Network-attached storage (NAS) systems typically consist of multiple drives, providing users with various options for setting up different RAID versions. While NAS devices are an effective means of data backup, they should not be relied upon as the sole storage solution. Regardless of the RAID level used, having reliable backups is essential, as they serve as a secondary source for your data.

nas-data-recovery

Pros: NAS systems provide administrators with a comprehensive and standardized platform for file and document storage. They simplify the consolidation of multiple servers onto a single machine with faster drive arrays than standalone servers. This facilitates seamless communication between various electronic devices, such as computers, printers, and scanners, reducing both time and individual workloads. By holding a large capacity of files, NAS devices help prevent errors like missing or corrupted files, contributing to more efficient organizational operations. Additionally, NAS minimizes administrative challenges associated with managing failures or other typical issues affecting individual machines. Essentially, NAS streamlines server management into one easily manageable machine that can quickly restore lost data across a network. This simplifies the management of large corporate data spanning multiple offices and mobile locations.

Cons: One significant limitation of utilizing the NAS device is its reliance on the Linux file system. In the event of a power outage or hardware failure, professional data recovery services are required to retrieve or recover any documents or files from the system. Additionally, end users seeking to back up data are unable to do so directly and must instead utilize the installed operating system for this purpose.

Our team of engineers are highly experienced in network attached storage recovery, and all hold certifications as NAS data recovery experts.

  • Certified Engineers
  • Trusted & Secure: HIPPA & PCI compliant
  • Lowest Price Guaranteed
  • ISO 5 Class 100 clean room
  • Propriety Tools & Techniques
  • Highest Recovery Percentages in the industry
  • No Data, No Charge: If for any reason we are unable to recover your data, there’s no charge.

Common NAS Server Failures

Physical NAS RAID Server Failure

NAS controllers and RAID controllers are susceptible to physical failure, similar to other electronic devices. These failures can occur unexpectedly, leading to the loss of data and the need for recovery. When a NAS controller fails, it can cause issues such as lost RAID configuration and false positive drive failures. Failures may involve components like RAM, power supply, motherboard, or backplane. Data recovery becomes particularly complex due to the less common XFS file system used by most NAS devices. However, our skilled network attached storage engineers are equipped to handle data recovery for any NAS failure situation.

Logical Failure of NAS Server System

When the operating system, such as Windows, Mac, Linux, Novell, Unix, or VMware, becomes corrupted due to reasons like virus attacks, improper shutdowns caused by power surges or failures, erroneous updates, or user errors leading to boot failure, looping boot sequences, blue screens etc., it results in logical failures. In such cases where data access is lost and the system needs assistance to recover, our RAID engineers can provide guidance on the next steps.

User Error

In the event of accidental deletion, corruption, or formatting of data on your network attached storage device, we have a high probability of successfully recovering all your files. If a user error occurs, it is crucial to cease usage and power off the device, as any further actions significantly diminish the likelihood of a complete recovery.

Physical Hard Drive Failure of NAS RAID Hard Drives

When the physical components of your network attached storage’s hard drives malfunction, it results in physical hard drive failure. Typically, such mechanical issues necessitate clean room procedures to effectively retrieve your data. If any of the hard drives in your NAS RAID encounter mechanical failure, seeking professional data recovery services is crucial for the retrieval of essential files. Our team of engineers possesses the expertise, tools, and facilities required to mend your NAS RAID member hard drive and promptly restore your files within our class 100 clean room environment.

What to do when your RAID fails.

  • Do not run any chkdsk options like FSCK, or CHKDSK. These utilities can corrupt or destroy your file system.
  • Do not try to rebuild the RAID array. Doing so can wipe out data needed to recover the data you are seeking.
  • Do not remove several failed drives at once hoping to reinitialize the array.
  • Do not lose the correct order of the drives in the array.
  • Do not try to repair any damaged drives yourself.

There are times when we may only require the hard drives from the Network Attached Storage device, rather than the entire unit. If we ask you to send only the drives, please make sure to label them in the correct order before shipping them out. This will help us save time when reconstructing the array virtually. Additionally, please provide details about the RAID array type, server type, filesystem, and operating system. If possible, specify which drives are defective and which one failed most recently.

**Important** We need all original disks that were in the array the last time it was operating normally.

Unlike the majority of data recovery companies that charge for diagnostic services when dealing with NAS RAID, we offer a flat rate for our data recovery services. Our NAS RAID recovery specialist will gather information from you over the phone to provide an initial assessment. Although our flat rate covers most NAS RAID recoveries, the final cost may vary depending on the specific circumstances. Our competitive pricing structure ensures that we offer the best value in the market. We strongly advise against attempting to repair the NAS RAID yourself, as this could potentially cause further damage. Please contact us before taking any action.

What You Can Expect during your NAS Data Recovery Process:

  • You will be assigned a personal service representative for your project who will guide you through the process.
  • The data recovery process can take 7 to 10 business days based on many factors, see below.
  • The assigned service representative will be in daily communication with the data recovery technician working on your case and keep you up-to-date with the recovery progress.

How Long Does NAS RAID Recovery Take?

Most customers inquire about the duration of the recovery process as one of their initial questions. However, providing a definitive answer to this query is challenging due to the unique nature of each case. While some NAS arrays can be reconstructed within a day or two, several factors may influence the overall timeline for data recovery.

Hardware Condition – An operational drive allows for quicker data recovery compared to a severely damaged one that requires repair. Cases involving accidental deletion, formatting, viruses, and similar issues typically have a fast turnaround, usually within 24 to 48 hours. However, there are instances where the process may take longer. Drives requiring hardware recovery generally take around 7 to 10 days, but this duration can be extended depending on other factors.

Drive / NAS RAID Array Size – A 4Tb drive, even when fully operational, can take up to 20 hours to complete a single scan for data recovery. Multiple scans may be necessary to locate all files effectively. To ensure the safety of the data, our professional data recovery lab always begins by cloning the drive. As a general guideline, anticipate an additional day for drives over 500Gb and a few days for drives exceeding 2Tb in size. Furthermore, significant time may be required for very large NAS arrays.

Number of Failed Drives – The turnaround time in striped NAS RAID arrays can be impacted by the quantity of failed drives. If there are multiple failures, all drives need to be examined to identify which hard drive(s) went offline first, ensuring that the accurate data is utilized during the rebuild process.

Availability of Donor Parts – When dealing with drives that have hardware problems, it is frequently necessary to obtain parts in order to restore the drive to a partially operational state where the data can be extracted successfully. While some sub-models of hard drives are readily available and easy to source from our suppliers, others are not as accessible. In certain cases, we may need to dedicate weeks to scouring the internet and contacting other data recovery facilities in search of the specific drive or parts required. Alternatively, we may have to purchase a donor drive from a foreign country and await its delivery. Typically, this constitutes the lengthiest stage of the entire process for hardware-level recoveries.

Functionality of Drive After Repair – Numerous hard drive brands are not compatible with replacement parts and often experience diminished performance following internal repairs. Because hard drives record magnetic data at a microscopic level, even minor manufacturing variations in the components can lead to constant data re-reading. Although uncommon, certain drives may require a month or longer to retrieve all the data after undergoing such internal repairs.

Pricing for NAS RAID Data Recovery?

The pricing for recovering data from your Network Attached Storage RAID is determined by factors such as the number and capacity of drives in the array, the type of drives, the nature of the failure, and the file and system type. While our NAS RAID recovery falls under our standard fees, the cost may vary depending on specific circumstances. However, we assure you that our prices are highly competitive within the industry. We are committed to matching or beating any competitor’s price for NAS RAID data recovery as part of our lowest price guarantee.

How Do I Get My Data Back After Recovery?

After the recovery process is finished, feel free to bring your own storage device for the retrieved data. If you have a NAS RAID setup, a high-capacity external hard drive would usually be suitable. Alternatively, you can buy a new external hard drive from us at a competitive price and we’ll transfer the data onto it. In the case of very large NAS arrays with significant amounts of data, special arrangements may be needed to transfer the data onto a Network Attached Storage or similar device with NAS RAID capabilities. If you need recovery from such an array, please get in touch with us for more information.

To get started…

Call and speak with a Realtime Support Data Recovery RAID specialist regarding your RAID 0 Data Recovery options. The specialist will need to gather some information from you in order to provide you with a ONE RATE fee to start, and then answer any questions you may have. Call 24/7 Toll Free at: (877) 215-1719.

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